Countries:
We accept returns and exchanges for customers within the United States.
Returns:
Yes, we accept returns for both defective and non-defective products.
Exchanges:
Yes, we accept exchanges.
Product Condition:
We accept returns for new and slightly used products. This includes products that are opened or have been slightly used.
Return Window:
Customers have 90 days from the date of purchase to initiate a return.
Return Method:
All returns should be initiated by mail.
Return Label:
Return shipping labels are the responsibility of the customer.
Currency:
All refunds and exchanges will be processed in USD.
Restocking Fee:
There are no restocking fees for returns or exchanges.
Refund Processing Time:
Please allow up to 2 days for the refund to be processed after the returned item is received.
note
Please note that the above policies are applicable under normal circumstances and may be subject to change. If you have any questions or concerns regarding returns or refunds, please contact us at service@curlyme.shop. We are committed to ensuring your satisfaction with our products and services.